Coustmer Service

    After your order is shipped, you will be notified through SMS and email which contains your order tracking number. If you have further queries, please contact us at [email protected] or our Official WhatsApp based on your convenience

    For step-by-step shopping instructions, please follow the progression below:

    1. When you have found a Product on laxminarayanpearl.com that you would like to buy, please choose between the two buttons labelled as “Add to Cart” or “Buy Now” where “Add to Cart” will help you to add more items to your virtual shopping cart and “Buy Now” will immediately proceed you to checkout page.
    2. To change what’s in your cart at any time, click on the cart icon at top right side of the website. You will land on a cart page where you can edit items in your cart. Remember to update your cart using “Update Cart” button after you have made your preferred changes.
    3. To remove a Product from your cart, click on the remove icon which appears on the product window. You can alternatively reduce the item quantity to zero on cart page and update cart to remove any item.
    4. To add more Products to your cart before checking out, click on the button labelled “continue shopping” or simply continue shopping by adding more products to the cart.
    5. To complete the order for the Products in your cart at any time, click the button labelled “Checkout” or “Proceed to Checkout”.
    6. When you click the “Checkout” button, you will be asked to provide various information necessary to process your order and deliver the Products to you. You can provide this information by filling in the fields requested on the screen. All highlighted fields must be completed. We respect your right to privacy and will only use any information you provide to us in accordance with our Privacy Policy.

    To shop with greater ease with us online, register one-time to save your details so that you will not have to re-enter your personal information again on your next shopping session.

    You can only cancel the order before the products are shipped by us. The term ‘shipping’ indicates us handing over the order to the courier partner. However, once the product have been shipped by us, it cannot be cancelled without attracting “Return Fee”, for details on return fee structure, kindly check the returns and refund policy. TCA.

    In a rare instance of missing or wrongly shipped items, please contact us at [email protected] (or WhatsApp) and quote your transaction reference number. Our customer service is open Everyday, 9 AM to 9 PM (IST). We will reply to your query within 1 working day and resolve your issues asap..

    You will receive an Email,SMS, Whatsapp Message acknowledgement containing the order reference number and details of your purchase.

    You will receive an invoice copy along with authenticity Certificate with your delivered order.

     

    Address

    Visit us :ground floor, 22-5-61, charkaman, charminar road, hyderabad, Hyderabad, Telangana, 500002

    Call Us On : 9490013971

    Mail address : [email protected]

    Shop Hours : EveryDay : 9AM – 9PM